| Business Telephone Systems |
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| Upgrade Your Phone System |
| Mitel 3300 ICP |
| The Benefits of Mitel |
| Mitel Handsets |
| -Mitel Navigator |
| -Mitel 5340 IP Phone |
| -Mitel 5235 IP Phone |
| -Mitel 5224 IP Phone |
| -Mitel 5212 IP Phone |
| -Mitel OpenPhone27 |
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| With accreditation from the worlds leading telephone system manufacturer - Mitel we are well placed to provide you with expert independent consultancy to provide you with the right solution for your company, whatever your requirements. |
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 | Whether you are looking to upgrade your phone system or implement the very latest IP telephony technology, taking advantage Voice over IP Global Networks' experienced consultants can help you.
If you would like a free telecommunications audit or survey then click here or call us on 0845 241 8055 and we will be happy to discuss the options on the phone or arrange for a consultant to meet with you. |
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Today's phone systems are no longer just about making and receiving calls, the latest Voice over IP technology can help you to communicate with your customers, staff and suppliers in a more efficient manner no matter where you are located.
One prime example of the benefits IP technology available through the latest phone systems is tele-working or remote working, which can help with: |
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| - | Remote or home-based employees who require seamless access to the corporate voice network |
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| - | Business owners and managers who want the flexibility to work remotely with full access to voice mail, conferencing and other features of the office phone system |
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| - | Day-extenders - employees who regularly take work home with them or whose jobs require that they be accessible outside regular business hours |
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| - | Employees who are required to work from home temporarily because of illness, parental responsibilities, etc. |
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| - | Companies wishing to reduce real-estate expenses, take advantage of lower labour costs in an alternate location and/or improve employee satisfaction |
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| - | Reducing long-distance charges to and from remote branch offices and telecommuting employees |
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Global Networks International Ltd works with a wide range of clients, from a range of sectors, including travel, retail, education and more. As well as providing phone systems we provide complete managed communications solution for our customers, for example we provide BT Business lines, call routing, data connectivity and Non Geographic numbers.
For further information please call us on 0845 241 8001 or alternatively email us sales@gnil.net. |
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| For a downloadable Mitel brochure please click here |
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| Upgrade Your Phone System |
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If you are looking to upgrade your phone system there are many options open to you. Firstly it depends on your circumstances:
Do you have an old legacy system (such as the INDeX) which is now 'end of life'? Are you looking to develop a mobile, flexible working team? Has your business gone, or about to go, through significant growth? Or, do you just want to improve on the current situation?
Secondly you have to ask yourself what you want to achieve from your phone systems, which is where Global Networks comes in. We will come to your business and understand what drives it and make the recommendations we believe will suit you best.
As Mitel Partners we are well placed to advise you. We can provide you with full demonstrations of the systems we think are right for you, enabling you to see how the telephony can empower your business.
At Global Networks we make a difference to the way your company works, improving communication between staff, suppliers and customers, helping everyone work together better.
Global Networks provides complete communications solutions to its customers.
Some of the solutions we provide include: |
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- VoIP
- Secure private networks
- Call costs
- Broadband
- Remote workers
- Telephone systems
- Collaboration
- Conferencing
- Teleworkers
- Contact centres
- Unified messaging
- Non Geographic and Geographic Numbers
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| Mitel 3300 ICP |
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The Mitel 3300 ICP is a telephony system which integrates into your business to provide a range of functionality, such as mobility, remote workers, Microsoft integration, call centres and more.
This solution is relevant for most businesses, regardless of your existing telephony systems. Global Networks can advise you as to the right solution for you, this maybe a slow migration from your existing system (such as the INDeX), which will protect your existing investment, or you may require an entirely new solution to support your future plans.
Once we understand what is driving your requirement for a new systems we will be able to advise you accordingly.
For your free telecoms audit please contact us on 0845 2418000 or alternatively email us sales@gnil.net.
Mitel® 3300 Integrated Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 8-60,000 users.
The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless gateway. |
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| Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments. |
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| Why Work With Global Networks? |
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| - | Global Networks is a Mitel business partner |
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| - | Global Networks specialises in reducing the total cost of ownership of telephony |
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| - | Global Networks can offer you a free telecommunications audit |
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| Call us now to discuss how Global Networks can help you with Mitel products |
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| Why choose Mitel 3300 ICP? |
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| - | Mitel 3300 ICP offers feature rich IP telephony |
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| - | It is a proven, resilient converged platform |
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| - | Mitel has 3 decades as a leader in voice communications |
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| - | It offers an extensive portfolio of desktop devices |
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| - | It is scalable - supporting small, medium and large enterprises |
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| - | Supports single and multiple locations |
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Various options are available on Mitel 3300 ICP and Global Networks can advise you as to the relevant package for your company. There are many benefits of Mitel 3300 ICP, highlights of which are below. If you would like more information on the individual benefits please click on each one, or call Global Networks to really understand how Mitel 3300 ICP will make a difference to your company.
Global Networks provides all of its users online support, an account manager and detailed, personalised billing. It aims to make the telecoms total cost of ownership as low as possible, by tackling all costs, not just call costs. It can advise on utilisation of the Mitel 3300 ICP to get the most out of the technology provided, however if Global Networks thinks the Mitel 3300 ICP is not the right solution for you then it will advise you as to the best solution for your company.
The Mitel 3300 ICP supports over 500 telephony features: |
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| Mitel 3300 ICP Provides: |
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- Wireless voice and data
- Speech enabled applications
- Collaboration
- Video Conferencing
- Teleworking
- Messaging
- ACD and contact centre applications
- Configured and integrated with any LAN/WAN
- Simple management
- Scalable architecture
- Proven IP performance
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| For more information on the features available click here or to receive more information on the Mitel 3300 ICP and to arrange your free telecommunications audit please call us on 0845 241 8001 or alternatively email us sales@gnil.net. |
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| Example Costings |
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| Mitel 3300CX - 8 User System with voicemail + ISDN2e |
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Mitel 3300CX Controller
Mitel 3300 BRI Quad Module
Software Package including: |
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| - | 1 x Digital Link Licence |
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| £2137.42 + VAT |
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| Mitel 3300MXe - 30 User System with voicemail + ISDN30e |
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Mitel 3300CXI Controller
Mitel 3300 Embedded EI Module
Software Package including: |
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| - | 30 x Voicemail Licences |
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| - | 1 x Digital Link Licence |
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| £5989.68 + VAT |
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| The Benefits of Mitel |
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| Wireless Voice & Data |
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| The 3300 ICP's integrated wireless gateway enables mobile users to access voice and data services equal to the wired desk to anywhere in the enterprise. Both 803.11 wireless and IP DECT are supported. |
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| Speech enabled applications |
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| The 3300 ICP supports Mitel Speech Server Unified Messaging including attendant, directories, mobility and voice portals. |
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| Collaborations |
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| The 3300 ICP supports Mitel Your Assistant, the PC based real-time communications tool which provides a single, unified interaction for call handling, integrated communications and collaboration. |
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| Voice conferencing |
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| The 3300 ICP supports Mitel Voice First Application, the one touch video conferencing that's as easy to use as dialling a phone. |
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| Teleworking |
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| The 3300 ICP integrates support for the Mitel Teleworker Solutions. This simple, "plug and work" solution enabled transparent access to the corporate voice network from any location with broadband internet access. |
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| Messaging |
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| The 3300 ICP's embedded voice mail is a flexible cost effective solution supporting centralised voices mail and multi level autoattendent. The 3300 ICP also supports the Mitel Messaging Server, which provides enhanced voice mail as well as integrated and unified messaging. |
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| ACD and Contact Centre Applications |
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| The 3300 ICP includes embedded automatic call distribution (ACD) and supports the Mitel 6100 Contact Centre Solutions suite of modular, web centric contact centre application. |
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| Configured and integrated with any LAN/WAN |
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| The 3300 ICP can be configured and integrated into any corporate LAN/WAN infrastructure, regardless of the manufacture to provide IP telephony and application access to thousands of users in a single building or campus setting. The 3300 ICP can also be seamlessly networked with other 3300 ICPs and with the Mitel 3340 Branch Office to serve locations across the country and around the world. In addition, the 3300 ICP supports hosted solutions using a choice of gateways, providing a cost effective solutions for small branch offices. |
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| Simple management |
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| The Mitel 3300 ICP features embedded system management that provides simplified web-based tools for efficient system configuration and maintenance. IN addition, the inherent flexibility of Mitel desktop devices virtually eliminates the need and cost of onsite visits for moves, adds and changes, as do the intuitive personal programming interfaces supported by Mitel devices on the 3300 ICP. All of which combine with the efficiencies of operating a single integrated network to deliver significant cost of ownership savings. |
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| Highly scalable |
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| The 3300 ICP is built on the company's unique dual bus architecture: a switched IP core that is highly scaleable and delivers resilient, robust switching, routing, and call environments. This approach fully leverages the power of IP while recognising the need to support traditional systems and devices as organisations evolve to a fully IP based environment. |
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| Proven IP Performance |
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| Already delivering on the promise of convergence to diverse organisations the 3300 ICP is the proven solution that provides a strategic advantage through unparalleled user features, applications, simplified management and reduced system costs, while enabling companies to protect their investment in existing systems as they evolve toward a converged IP environment. |
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| Mitel Handsets |
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| Mitel Navigator |
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Mitel Navigator is a breakthrough communications device that radically enhances the meaning of voice, video and data convergence on the desktop. With an entirely new form factor, Mitel Navigator delivers an unrivalled user experience and can be personally tailored for specific horizontal and vertical market applications. It is a sleek, silver device that is designed to fit neatly under a flat screen monitor. This unique IP Desktop communications control panel supports both SIP and Mitel\'s IP Protocol (MiNet).
To simplify task navigation, nine programmable keys can be used to access a variety of telephony functions and computer applications. Using the Navigator keypad or a mouse, these buttons invoke telephony features or launch PC applications or business processes. Multiple appearances give the user the ability to access up to 27 commands and tasks. The Mitel Navigator also supports PC speakers and headphones that can be used with the embedded full-duplex microphone and speakers for hands-free or conference calling. Perhaps its most intriguing feature is the ability to use the device to play music from the computer and have the music stop when a phone call is initiated or received.
Mitel Navigator is a more effective method of delivering an integrated, application rich, large color screen desktop device as opposed to an expensive color screen phone offered by other companies.
The end result is pretty compelling: a phone with an innovative form factor that is easy to use, yet that can deliver powerful functionality and applications via a tightly knit interface to the PC world. Navigator will work in conjunction with applications such as Mitel Your Assistant™ and environments such as Microsoft's Live Communications Server. |
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| Mitel 5340 IP Phone |
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| Demonstrating Mitel's continued focus on the user, the Mitel 5340 IP Phone delivers easy- to-use, one-touch access to many phone features and applications in an exciting next generation desktop device. A full-feature enterprise-class telephone, the 5340 IP Phone provides a large backlit graphics display with 48 programmable self-labeling keys, six intuitive call state sensitive softkeys, superior sound quality with wideband audio, and a built-in HTML toolkit for desktop applications development. The 5340 IP Phone is ideal for any enterprise executive or manager, Hot Desk users, Teleworkers, and Contact Center agents and supervisors. |
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| Mitel 5340 IP Phone features: |
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| - | Large backlit graphics display (160 x 320) |
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| - | 48 Programmable, multi-function, self-labeling keys, provided in three pages of 16 keys each (for one-touch access to speed calls, line appearances, features) |
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| - | Wideband Audio Support - ships with a wideband handset (7kz) standard |
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| - | Peripherals and modules support: Line Interface Module, IP Conference Unit, Wireless LAN Stand, Gigabit Ethernet Stand |
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| - | 13 fixed function keys: Hold, Settings, Message, Speaker, Mute, Transfer / Conference, Redial, Cancel, Volume/Ringing/Contrast Up & Down, Home Page, Previous Page, Next Page |
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| - | Six context-sensitive softkeys for intuitive feature access |
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| - | HTML Desktop Toolkit included for Applications development |
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| - | PC Companion Application for easy user programming and key labeling |
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| - | Dual mode phone: support for SIP and MiNET protocols |
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| - | Handsfree speakerphone operation (full duplex) |
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| - | Dual port IP phone (10/100 Mb integrated Ethernet switch) |
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| - | Language Support: English, French, German, Italian, Portuguese, Spanish, Dutch |
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| - | 802.3af power compliant (IEEE Standard) |
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| - | Supports IEEE 802.1p/q for Voice Quality of Service |
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| - | Designed for power conservation: reduces power consumption for overall energy savings |
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| ...plus many more features and capabilities! |
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| Mitel 5235 IP Phone |
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| The newest addition to the award-winning Mitel® Desktop family of IP phones is the Mitel 5235 IP Phone. Mitel's 5235 IP Phone is a full-feature enterprise-class telephone that provides voice communication over an IP network. It features a large, backlit touch-screen and provides users with real-time access to applications and services such as web browsing, directory management and visual voice mail. Eight fixed feature keys and multiple touch screens provide convenient access to features such as Call History Logs, Contacts List, and many customizable user settings. The 5235 IP Phone supports both Mitel Call Control (MiNet) and SIP protocols. When used with a Mitel 3300 Integrated Communications Platform (ICP) (Release 6.0), the 5235 IP Phone user can access the feature-rich set of 5235 IP Phone applications. The 5235 IP Phone supports Hot Desking and Clustered Hot Desking as well as Resiliency. The 5235 IP Phone is ideal for executives and managers, and can be used as an ACD agent or Supervisor phone, as well as a teleworker phone. |
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| 5235 IP Phone features include: |
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| - | Large high contrast monochrome, graphic, backlit, touch display (340 x 280 pixels) |
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| - | 24 programmable self-labeling touch screen keys (line appearances, speed dials, feature access) presented in either two pages of 12 keys or three pages of eight keys |
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| - | Eight fixed function keys: Speaker, Volume / Contrast Up / Down Speaker, Microphone, Message, Hold, Transfer / Conference, Cancel |
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| - | Support for SIP and MiNET protocols |
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| - | Contacts database with contacts dialing |
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| - | "My Phone": Customizable Idle Screen Softkeys, Layout, and Personal Keys |
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| - | Peripherals support for Programmable Key Modules (PKMs), Line Interface Modules, IP Conference Units |
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| - | Compression support (G.711, G.729) |
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| - | Web (HTML) browser included |
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| - | Intuitive GUI for expansive feature set access |
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| - | XML support for customization of applications |
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| - | Applications: Call History, Visual Voice Mail (with voice mail softkeys), Conferencing, Personal / Corporate Directory |
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| - | Two-position tilting stand |
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| - | 802.3af power compliant |
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| Mitel 5224 IP Phone |
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| Designed for the enterprise power-user, the new Mitel 5224 IP Phone provides robust features and functionality needed for today's progressive enterprise professional. The 5224 IP Phone is dual mode, dual port with a multi-line display and provides users fast and easy access to the features and applications enabled by Mitel Integrated Communications Platforms (ICPs). The 5224 IP Phone is designed for users within the enterprise that require an expanded range of programmable features. It is an ideal phone for teleworkers and ACD agents or supervisors. |
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| Mitel 5224 IP Phone (Dual Mode) provides: |
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| - | Support for SIP and MiNET Protocols |
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| - | Handsfree operation (full duplex) |
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| - | 24 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access) |
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| - | Eight function keys: Hold, Superkey, Message, Speaker,Mute, Transfer / Conference, Redial, Cancel |
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| - | Three context-sensitive softkeys for intuitive feature access |
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| - | Two-line, 20-character white, backlit, graphics display, with auto-dimming |
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| - | Superkey programming for easy access to telephone system features |
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| - | Peripherals and modules support |
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| - | Off hook voice announce |
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| - | Call hold (Place / Retrieve) |
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| - | Voice mail access - large message waiting lamp |
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| - | Browser-based desktop configuration tool |
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| - | Direct page / Group page |
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| - | Automatic Call Distribution (ACD) agent and supervisor support |
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| - | Customizable center panel |
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| - | Hearing Aid Compatible handset |
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| - | Two-position, 35 degree tilting stand for better viewing angle |
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| - | Multiple powering options (802.3 af compliant) |
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| - | Power over Ethernet support for IP Programmable Key Modules (PKMs) and the Line Interface Modules |
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| - | XML support for applications development |
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| Mitel IP Programmable Key Modules |
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| An optional Mitel IP Programmable Key Module (12- or 48-button) extends the capability of the Mitel 5224 IP Phone with additional buttons and LED indicators. These 12, 48 or 96 additional personal keys can be programmed as feature keys, speed call keys, direct station select keys, or line appearance keys. |
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| Audio Conferencing |
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| The 5224 IP Phone also provides support for the Mitel industry-leading Mitel 5310 IP Conference Unit. By directly plugging into the headset jack, users can enjoy high-quality, full display audio conferencing in offices and meeting rooms. |
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| Teleworker enhancement and failover capability in the event of a network failure |
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| Discrete optional Line Interface Module that integrates into the dual mode 5224 IP Phone provides a separate connection to an analog line. This patented module enhances the Mitel Teleworker Solution, and extends Mitel\'s resiliency strategy for IP communications from the core of the network to the desktop! |
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| Mitel 5212 IP Phone |
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| The new Mitel 5212 IP Phone supports both SIP and Mitel IP (MiNET) protocols on a single hardware platform. This dual port, multi-line display IP speakerphone provides user-programmable access to the features and applications enabled by Mitel IP-based Integrated Communications Platforms (ICPs). The 5212 IP Phone provides intuitive user access to more sophisticated call handling and converged applications supported by the Mitel ICPs. It is ideal as a teleworker or an ACD agent phone. |
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| Mitel 5212 IP Phone provides: |
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| - | Support for SIP or MiNET protocols |
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| - | Twelve programmable multi-function keys with dual color LED indicators |
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| - | Eight function keys: Hold, Superkey for Feature Access, Fixed Message, Transfer / Conference, Redial, Cancel, Speaker, Microphone |
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| - | Two-line, 20 character white backlit display with contrast control |
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| - | Dual port (10 / 100 Mb Switched Ethernet) |
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| - | Automatic Call Distribution (ACD) agent support |
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| - | Customizable center panel |
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| - | Browser based desktop configuration tool |
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| - | Multiple powering options (802.3af compliant) |
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| Mitel OpenPhone27 |
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| The OP27 delivers the handset and system features that users of mobile phone have come to expect: |
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| - | Clear multi-line back lit display with Mitel telephony softkeys |
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| - | Personal and system phone book |
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| - | Easy user access to features through the familiar Mitel user interface |
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| - | Voice mail access with message waiting display |
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| - | Hands-free, headset working, ringing melodies and vibrate modes to suit the users environment |
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| - | Long battery life - up to 20 hours talk-time and 200 hours stand-by - from standard rechargeable batteries |
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| - | Silent desk and rack charging |
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| - | Indoor and outdoor base stations delivering extensive coverage |
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| System Features Supported: |
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| - | Conference (eight parties) |
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| - | Group Paging / Meet Me Answer |
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| - | Last Number Redial (external calls) |
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| - | Call Forward (Busy, Always, No-Answer, Internal and External, Follow-me) |
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| - | Callback Messaging (inc. voice mail) |
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| - | Do Not Disturb * Reminder |
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