| | Home 2 Meg | Home 8 Meg Max | Office 2 Meg | Office 8 Meg Max |
| | £24.99 | £29.99 | £39.99 | £59.99 |
| | per month | per month | per month | per month |
| Useage allowance | Unlimited (1) | Unlimited (1) | Unlimited (1) | Unlimited (1) |
| Contention Ratio | 10:1 | 20:1 | 5:1 | 10:1 |
| Download Speed | Up to 8mb (2) | Up to 8mb (2) | Up to 8mb (2) | Up to 8mb (2) |
| Upload Speed | Up to 256kb | Up to 600kb | Up to 256kb | Up to 1200kb |
| Free Static IP Address |  |  |  |  |
| Free Email Address |  |  |  |  |
| Real Time Email Retrieval |  |  |  |  |
| 30 Day Rolling Contract |  |  |  |  |
| 1. Fair Usage Policy applies. |
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| 2. Up to 8Mb refers to the maximum download speed (upload speeds are slower). Up to 8Mb download speeds are subject to factors including local availability, line test and distance from an exchange. If your line will not support up to 8Mb download speeds, we'll offer the best available speed on your line. |
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| Features |
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| - | 24 x 7 Internet access* |
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| - | 1/4/8 static IP addresses |
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| - | Fully redundant network with multiple pops and peering |
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| - | Dedicated account management |
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| - | Installation within 10 working days ** |
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| - | Always on, high speed, internet access |
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| - | Rate adaptive service for increase reliability (Max Only) |
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| - | Real-time email retrieval |
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| - | Ability to plan budgets with fixed costs |
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| - | Improved efficiency speed of service |
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| - | Migration from another ISP is free |
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| - | One-off activation fee for line without broadband - £40.00 |
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| * Non business traffic may be restricted within business hours in order to protect legitimate business traffic. More specifically we may restrict peer to peer and news group traffic for 9am to 6pm |
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| Service Guarentees |
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| ** Provisioning |
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| Global Internet guarantees that, providing you don't have DACS on your line and there is capacity at the BT exchange, your broadband service will be installed and working within 10 working days (not including weekends and bank holidays). If we fail to meet this commitment we will refund your connection charge in full. |
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| Enhanced Care |
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| For only £10 per month Global Internet will add enhance care to your broadband line. We will guarantee to fix any broadband fault within 1 working day and promise to keep you updated with progress at least every 2 hours. If we fail on this commitment we will refund you twice the downtime. To subscribe to Enhanced Care please call on 0845 2418000 |
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| All Prices exclude VAT |
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